At 388jl, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the 388jl platform — in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
All personal and financial data collected by 388jl is stored using industry-standard encryption protocols. Your account credentials, transaction history, and identity documents are secured against unauthorized access at every layer of our infrastructure.
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data held by 388jl. Submit a data request anytime through our support team and we will respond within the legally required timeframe.
388jl does not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with trusted service providers necessary to operate the platform, and only under strict confidentiality agreements.
388jl operates in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations. We are committed to upholding the data privacy rights of every Filipino player on our platform.
All GCash, Maya, and bank transfer transactions processed through 388jl use secure, encrypted payment channels. We do not store full payment credentials on our servers. Financial data is handled in accordance with applicable Philippine payment regulations.
Promotional communications from 388jl are always opt-in. You can unsubscribe from SMS, email, or push notification marketing at any time through your account settings or by contacting our support team. Opting out will not affect your access to the platform.
388jl ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the 388jl online casino platform, accessible at 388jl.one. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations (IRR), as administered by the National Privacy Commission (NPC). By registering an account or using any 388jl service, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This policy applies to all personal data collected through the 388jl website, mobile platform, customer support channels, and any other touchpoints through which you interact with 388jl.
388jl collects personal data that is necessary to provide our Services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:
We collect personal data directly from you (during registration, verification, and platform use), automatically (through cookies and technical logs), and from third-party identity verification and payment processing partners where applicable.
388jl processes your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, 388jl processes your personal data on the following legal bases:
388jl does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third-party service providers engaged by 388jl are contractually required to process your personal data only for the specified purpose and in accordance with applicable data privacy law.
388jl uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze platform usage. The types of cookies we use include:
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling essential cookies may impair your ability to use certain features of the 388jl platform.
388jl retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 388jl's data disposal procedures.
388jl implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While 388jl takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 388jl login credentials and for notifying us immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 388jl:
To exercise any of the above rights, please contact the 388jl Data Privacy Officer at [email protected]. We will respond to all verified data privacy requests within fifteen (15) business days, as required by the Data Privacy Act.
The 388jl platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law governing casino-style online gaming. We do not knowingly collect personal data from individuals under the age of 21.
If 388jl becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the collected data, and report the incident as required by applicable law.
If you are a parent or guardian and believe that a minor has registered on the 388jl platform, please contact our support team immediately at [email protected] so that we can take prompt action.
In the course of operating the 388jl platform, your personal data may be transferred to, stored in, or processed by servers or service providers located outside the Philippines — for example, cloud infrastructure providers or international game content studios.
Where such cross-border transfers occur, 388jl ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012. These safeguards may include:
388jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via their registered mobile number or email address and update the Effective Date at the top of this page.
Your continued use of the 388jl platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this page periodically to stay informed of how 388jl protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 388jl, please contact our designated Data Privacy Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been adequately addressed by 388jl.
Your data is protected, your transactions are secure, and your privacy rights are respected. Join thousands of Filipino players who trust 388jl for a safe and fair gaming experience. 21+ only.